Privacy Policy

1. Introduction

Welcome to dobuxeu.com ("the Website"), operated by Dobuxeu Music School for Children ("we," "us," or "our"). This Privacy Policy is designed to inform you about how we collect, use, store, and protect your personal information when you visit our Website or use our services. We are committed to protecting your privacy and handling your data in a transparent and lawful manner in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR).

By accessing or using our Website, you consent to the practices described in this Privacy Policy. We encourage you to read this document carefully to understand our policies and practices regarding your personal information.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and postal address when you register for our music programs or contact us.
• Student Information: Age, musical experience, educational background, and other relevant information necessary for enrollment in our music programs.
• Payment Information: Credit card details, bank account information, or other payment details when you make payments for our services (though we do not store complete payment information on our servers).
• Communication Records: Records of your communications with us including emails, calls, or messages.
• Media: Photos or videos of students during performances or classes (with appropriate consent).

2.2 Automatically Collected Information

When you visit our Website, we may automatically collect certain information, including:

• Technical Information: IP address, browser type and version, operating system, device information.
• Usage Data: Pages visited, time spent on pages, links clicked, and other interactions with our Website.
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies as described in our Cookie Policy.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To provide and administer our music education services
• To process enrollments and manage student records
• To communicate with parents, guardians, and students about our programs, schedule changes, or events
• To process payments and maintain financial records
• To improve our Website and services based on user feedback and usage patterns
• To personalize the user experience and deliver content relevant to your interests
• To comply with legal obligations and enforce our terms and conditions
• To protect the security and integrity of our Website and services

4. Data Sharing and Disclosure

We may share your personal information with the following categories of recipients:

• Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, website hosting, email delivery, and IT support.
• Educational Partners: Music examination boards, competition organizers, or other educational institutions with your consent.
• Legal Authorities: When required by law, court order, or governmental regulation.
• Professional Advisors: Lawyers, auditors, and other professional advisors as necessary for our legitimate business purposes.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

• Encryption of sensitive data
• Regular security assessments and testing
• Access controls and authentication procedures
• Staff training on data protection and security
• Regular backups and disaster recovery planning

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your data.

6. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have certain rights regarding your personal data, including:

• Right to Access: You can request copies of your personal data.
• Right to Rectification: You can request that we correct inaccurate or complete incomplete data.
• Right to Erasure: You can request that we delete your personal data in certain circumstances.
• Right to Restrict Processing: You can request that we restrict the processing of your data in certain circumstances.
• Right to Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to our processing of your personal data in certain circumstances.
• Rights Related to Automated Decision Making: You have rights related to automated decision-making and profiling.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within 30 days. You also have the right to lodge a complaint with a supervisory authority if you believe we have processed your personal data in violation of applicable law.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and whether we can achieve those purposes through other means.

In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

8. Children's Privacy

As a music school for children, we are committed to protecting the privacy of children. We collect personal information from children only with the verifiable consent of a parent or guardian. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete that information as soon as possible.

Parents or guardians can review, edit, request the deletion of, or refuse further collection or use of their child's personal information by contacting us using the information provided in the "Contact Us" section.

9. Cookies and Similar Technologies

Our Website uses cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device that help us recognize your browser and remember certain information.

We use the following types of cookies:

• Essential Cookies: Necessary for the Website to function properly.
• Analytical/Performance Cookies: Help us improve our Website by collecting information about how visitors use it.
• Functionality Cookies: Allow the Website to remember choices you make and provide enhanced features.
• Targeting Cookies: Record your visit to our Website, the pages you visit, and the links you follow to deliver more relevant content.

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Website.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.